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Terms of Use and Privacy Policy

Effective Date: 7 August 2025

This document sets out the Terms of Use and Privacy Policy that govern your access to and use of this website. By continuing to browse or interact with FindClinic.sg, you confirm your agreement to these terms and consent to the collection, use, and disclosure of your personal data as described below.

1. Use of the Website
This platform provides health-related educational content and clinic listings to support patient awareness and informed decision-making. It does not offer clinical services or medical consultations.

By using this website, you agree to:

  • Use it only for lawful and non-commercial purposes
     

  • Not misuse, damage, or interfere with the operation of the platform
     

  • Not submit false, unauthorised, or misleading information
     

Not copy, reuse, or republish any content for commercial gain without written permission

2. Content and Intellectual Property

All original content, text, imagery, video, graphics, interviews, articles, is the intellectual property of the website or its licensors. This content is protected by copyright and may not be reproduced or redistributed without consent, except for personal, non-commercial reference.

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If you submit content to be published (e.g. clinic information, media, or statements), you grant the website a non-exclusive, royalty-free licence to use, edit, reproduce, and display such material as part of its services.

3. Clinic Listings and Third-Party Tools
Information about healthcare providers and clinics is published based on content provided by clinic representatives or publicly available information. While editorial checks are performed, responsibility for accuracy rests with the submitting party.

We reserve the right to decline, remove, or revise content that:

  • Is unverifiable, inaccurate, or non-compliant with advertising guidelines
     

  • Violates local regulations or editorial standards
     

  • Is deemed misleading, promotional, or unethical
     

This website may include third-party features or tools (such as maps, analytics, or booking systems). These tools are provided for convenience. We are not responsible for the accuracy, security, or data practices of third-party websites.

4. Privacy and Personal Data Protection
We are committed to protecting your personal data and ensuring compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore, including all relevant amendments.


4.1 What Data We Collect
Depending on your use of the site, we may collect:

  • Name and email address (e.g. when using contact forms)
     

  • Business contact details (for clinic profile submissions)
     

  • Technical data (e.g. browser type, IP address, cookies)
     

We do not collect or store NRIC numbers, medical records, or financial information.

4.2 How We Use Your Data
Your data may be used to:

  • Respond to enquiries
     

  • Maintain or update clinic listings
     

  • Communicate updates or health-related content (with your consent)
     

  • Analyse website performance and improve user experience
     

We will not use your data for other purposes without notifying you and obtaining your consent where required.

4.3 Data Disclosure

Your data may be shared with:

  • Service providers (e.g. hosting, analytics, marketing platforms)
     

  • Government or regulatory authorities if required by law
     

  • Third-party tools or services introduced in the future (e.g. booking engines, AI chat) — only with notice and appropriate consent
     

We will never sell, rent, or trade your personal data.

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4.4 Data Retention

Personal data is retained only as long as necessary to fulfil the purposes stated or comply with legal obligations. After this period, it is securely deleted or anonymised.

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4.5 Overseas Data Transfers

Some data may be processed by partners or tools outside Singapore. In such cases, we ensure appropriate safeguards are in place to meet PDPA standards for overseas data transfers.

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4.6 Data Security

We implement reasonable physical, electronic, and procedural safeguards (e.g. HTTPS, access controls, secured cloud services) to protect your personal data from unauthorised access or disclosure.

5. Cookies and Analytics

We use cookies and similar technologies to:

  • Remember user preferences
     

  • Monitor and improve site performance
     

  • Tailor user experience
     

You may disable cookies in your browser settings, but this may affect certain features.

6. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data
     

  • Correct inaccurate or outdated information
     

  • Withdraw consent to non-essential uses of your data
     

To exercise any of these rights, contact our Data Protection Officer at:

Email: findclinicsg@gmail.com
Subject line: Attn: Data Protection Officer

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We will respond to all legitimate requests within a reasonable timeframe, in accordance with applicable laws.

7. User-Generated Content)

If we enable user-submitted content in the future (e.g. reviews or comments), users must:

  • Submit only lawful, respectful, and accurate content
     

  • Not impersonate others or post promotional/defamatory material
     

  • Grant us a licence to display, edit, or remove such content at our discretion
     

We reserve the right to moderate or remove any submissions that breach these terms or our editorial guidelines.

8. Medical Disclaimer

All content on this website is provided for general informational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment.

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No doctor–patient relationship is formed through use of this website. Always consult a qualified medical professional before making healthcare decisions. We are not liable for actions taken based on information on this platform.

9. Limitation of Liability

We are not liable for:

  • Errors, inaccuracies, or outdated content
     

  • Interruptions or unavailability of the website
     

  • Services provided by clinics or third parties listed on the site
     

  • Decisions made by users based on articles, profiles, or interviews
     

Use of the site is at your own risk. The site and its content are provided “as is” without warranties of any kind.

10. Indemnity

You agree to indemnify and hold harmless this platform, its operators, and partners from any claims, liabilities, or expenses arising from:

  • Your use of the website or its content
     

  • Your violation of these terms
     

  • Any unauthorised, inaccurate, or harmful content you submit

11. Future Features and AI Tools
If new services such as appointment booking, AI-driven chat, doctor recommendations, or interactive tools are introduced, users will be notified of the relevant updates to this policy.


Any personal data required by new features will be collected only with clear consent and handled in accordance with PDPA standards.

12. Amendments

We may update this Terms and Privacy Policy from time to time to reflect changes in law, services, or practices. The latest version will always be posted on this page. Your continued use of the site constitutes acceptance of any updates.

13. Governing Law

These Terms and Privacy Policy are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts.

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